Terms & Conditions

1. Introduction
Welcome to our website. By using this site or purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully.

2. About Us
This website is operated by SERICA(UK)CO.LTD, a UK-based business focused on promoting wellness and creativity. We distribute skincare and health supplement products from trusted brands and run an Arts & Crafts studio offering creative workshops and activities.
 

3. Product Sales
All items are subject to availability. We aim to provide accurate descriptions and images, but cannot guarantee complete accuracy. Prices are listed in GBP unless otherwise stated and include applicable taxes.

4. Orders & Payment
Orders must be paid in full at checkout. We accept the payment methods shown on our website. We reserve the right to cancel any order due to stock issues or errors in product details.

5. Delivery
We ship to selected regions. Delivery times vary by destination and are estimates only. Buyers are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect addresses or external factors.

6. Returns & Refunds
Unused products in their original condition and packaging may be returned within the period stated in our Refund Policy. Custom or opened items may not be eligible. Workshop bookings are subject to separate cancellation terms.

7. Workshops
Our Arts & Crafts studio offers workshops for all levels. Advance booking is required. Rescheduling and cancellations follow the terms outlined in the Workshop Policy. We reserve the right to cancel or change sessions where necessary.

8. Intellectual Property
All website content—including text, images, logos, and workshop materials—is the property of our company and may not be used without written permission.

9. Limitation of Liability
We are not liable for any indirect loss or damage resulting from use of our products, participation in workshops, or access to the site, except where required by law.

10. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how your personal data is collected and used.

11. Changes
We may update these terms from time to time. Continued use of the site after changes have been made constitutes acceptance of the updated terms.

12. Contact
For any questions about these terms, please contact us at: sericauk@gmail.com